This moving company scammed me! I used their service once and it was honest/fair and was professional. Then I used them a 2nd time and I was cheated and lied to by several members! And to top it all, when I made the complaint to Corporate, the woman said she would get back to me and NEVER DID! I was given a rate and agreed to it then never heard back from the employee only to hear they had left! Then the next employee agreed to terms then a week before the move they almost DOUBLE the offer! DO NOT USE BLACK TIE MOVERS! I am sure they won't print this review.