FAQ

Can I pack my clothes in a chest or dresser drawers?

Lightweight clothing – sweaters, shirts, blouses, etc. – may be left in the drawers. Do not fill drawers with heavy items such as books, table linens or sheets, which can damage the piece of furniture during transit. Be careful NOT to leave fragile items, money, jewelry, watches or other valuables in the drawers, as well as anything that might spill or leak.

Am I protected against loss or damage while my goods are in transit?

Yes, but how much protection you have and its cost to you depend upon the “valuation” program you choose Full-Value Coverage or Released Rate Liability (60 cents per pound per article).

How and when should I pay?

Some charges must be paid when we take possession of your shipment.

How long does it take to move?

This depends on many factors, such as the time of year, weather conditions, size of your shipment, time required to load and unload, and the direction and distance your shipment is traveling.

What is the binding estimate?

A binding estimate specifies in advance the precise cost of the move based on the services requested or deemed necessary at the time of the estimate.

When should I move?

If there is an option, most moving companies suggest that you move during the spring, fall or winter. If you need to move during peak times such as summer, end of month and holidays, it is a good idea to schedule your move more than a month ahead of time.

Do I need an estimate?

We offer complimentary in-home estimates that are competitively and fairly priced.


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Customer Testimonial

Our moving company testimonials speak for themselves.

Kristin B

Kristin B.Dallas, TX

"Being new to the Dallas area, I had no idea who to use for a moving company. A colleague of mine recommended Black Tie & I am so thankful for the suggestion. They made the process seamless & were extremely friendly and helpful throughout. I HIGHLY recommend this company for your next move."

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